Shipping Info/Refunds

Same Day Shipping on ALL orders made before 12pm EST Monday-Friday! USPS or UPS available at a FLAT RATE on ALL size orders.

WE CAN'T CONTROL "ACTS OF GOD" LIKE WEATHER ISSUES. WE DO NO ISSUE REFUNDS AFTER A TRACKING NUMBER HAS BEEN SENT. IF YOU DON'T LIKE THIS POLICY DO NOT ORDER.

56lb and 112lb orders have a separate shipping prices due to costs associated with shipping those amounts. (still flat rate though) Any and all shipping promos DO NOT APPLY for those amounts.

We offer UPS Ground, UPS Over-Night , UPS 2nd Day Air & UPS 3 Day Select.

ALL OVER-NIGHT & 2 DAY OPTIONS INCLUDE SATURDAY DELIVERY!

Lastly NO PACKAGING/SHIPPING IS DONE ON SATURDAY, NO PACKAGES ARE DELIVERED SUNDAY IF YOU ORDER OVER NIGHT ON FRIDAY AFTERNOON OR SATURDAY YOUR ORDER WILL NOT BE SHIPPED UNTIL MONDAY. 

The ESTIMATE for shipping is based off BUSINESS DAYS, WEEKENDS DO NOT COUNT. As Stated the are estimates not promises. 

WE ALSO DO NOT WORK ON ANY FEDERAL HOLIDAYS!!!!

Tracking information will be provided by email as soon as it becomes available. Please note that the USPS may not update their tracking information for up to 24 hours after shipment, and often do not provide in-transit updates in a timely manner.

Please allow 5 days from when you received tracking to contact us. We are here to help!

There will be NO refunds, reimbursements or coupons for ANY Shipping issues/delays, tears in bags, or anything related to the shipping process.

Emails about these issues will be referred to this page. 

IF YOU DO NOT LIKE THIS POLICY PLEASE ORDER ELSEWHERE, WE'VE HAD TOO MANY PEOPLE "RUIN IT FOR EVERYONE" ON THIS ISSUE.